Effective Date: October 25, 2023

At GoBanq, we are committed to protecting your privacy and safeguarding the information you provide to us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information and cryptocurrency transaction data. By using our website and services, you agree to the terms described in this Privacy Policy.

Information We Collect

1. Personal Information: We may collect personal information, such as your name, contact information, date of birth, and government-issued identification for account verification purposes.
2. Cryptocurrency Transactions: When you engage in cryptocurrency transactions with us, we may collect transaction data, including wallet addresses, transaction amounts, and timestamps.
3. Website Usage: We may collect information about how you use our website, including IP addresses, browser types, pages viewed, and access times.

Use of Information

1. Account Management: We use your personal information to manage your accounts, provide customer support, and comply with regulatory requirements.
2. Cryptocurrency Transactions: We use transaction data to facilitate cryptocurrency transactions, prevent fraud, and ensure the security of your transactions.
3. Improving Services: We analyze website usage data to improve our services, develop new features, and enhance user experience.

Information Security

We take extensive measures to safeguard your information and cryptocurrency transactions:

1. Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS encryption.
2. Access Controls: We limit access to your personal information and transaction data to authorized personnel only.
3. Data Retention: We retain your information and transaction data for as long as necessary to fulfill our legal obligations and provide the requested services.

Sharing of Information

We do not sell, rent, or share your personal information or cryptocurrency transaction data with third parties, except as required by law or to provide our services. We may share information with our service providers, partners, and affiliates, but only to the extent necessary for them to perform their services on our behalf.

Your Choices

You have the right to:

1. Review, correct, and update your personal information.
2. Opt out of marketing communications.
3. Close your account, subject to regulatory requirements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our website and provide you with a personalized experience. You can manage cookie settings through your browser.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and the law. We will notify you of any significant changes through our website or email.

Contact Us

If you have questions or concerns about our privacy practices, please contact us at help@gobanq.com.